MessageAnalytica

BOT


Simulates human conversation, or chat, through artificial intelligence.

Speedy, Effective and User-friendly.

What is Chatbot?

A chatbot is a piece of software that conducts a conversation via auditory or textual methods. Such programs are often designed to convincingly simulate how a human would behave as a conversational partner, although as of 2019, they are far short of being able to pass the Turing test. Elementary and bi-directional, IVR platform neutralizes the language barriers facilitating unhampered flow of information. It empowers the customer to obtain the information in the language preferred by them through multiple predefined options.

Quick Fact

The term "ChatterBot" was originally coined by Michael Mauldin (creator of the first Verbot, Julia) in 1994 to describe these conversational programs.Today, most chatbots are accessed via virtual assistants such as Google Assistant and Amazon Alexa, via messaging apps such as Facebook Messenger or WeChat, or via individual organizations' apps and websites.

Enterprise Chat Services

Reach People Wherever They Are

Ultra-fast delivery

Enrich your messaging by connecting to over 3 billion people over Web, Twitter, Facebook Messenger, Viber, Imo, Telegram and LINE. Integrate variety of chat services into your business communications. One platform across messaging apps lowers maintenance costs. API support across all messaging apps is changing constantly making it difficult for developers to keep track. We take care of code updates when messaging apps change their APIs.

Unrivalled Levels of Bot Service

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Enterprise Chatbot

Understand your customer’s desire by allowing them to communicate with your company anytime.

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Customer Care

Reduce support queries, monitor forums, and automate tasks using a Chabot that knows your company's FAQ.

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Scripting Engine

Create interactive content for advertising or send latest news feeds, updates about your activities automatically.

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Messaging Applications

Add a bot to your Facebook page, Website, or integrate with services like Twitter, Imo, Skype, Viber and more.

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Domain Experts

Craft knowledge bases for specific verticals like healthcare, financial services, education, E-commerce and F-commerce.

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Key Features

Enable one-to-one group chat. Secondary fall-back channel. Expiry period for messages. Reduce unsubscribe rates. One and two-way messages available as text, image, buttons, emoticons, stickers, video and voice messages. Get delivery reports of messages sent and seen by customers. Real-time data storage. Chat transcripts.

Relevant Industries

  • Marketing/ Advertising Agencies
    Marketing/ Advertising Agencies
  • Banking
    Banking
  • Payment Gateways/ Wallets
    Payment Gateways / Wallets
  • Ecommerce
    Ecommerce
  • Government and NGOs
    Government and NGOs
  • Media
    Media